Refund policy

We would like to you to be happy with your purchase. If however you find the product to be damaged or faulty we will of course offer a refund or exchange. We do ask that we are notified in writing or by e-mail detailing the problem of any grievance within 7 days of your receipt of goods.

You will receive our prompt attention and be notified prior to the refund to your chosen payment card. We cannot accept responsibility for any item lost or damaged in transport and we recommend using registered post. We cannot be held responsible for returned goods being lost in transit without proof of postage. We will refund the return postage costs of faulty or damaged goods.

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